Your privacy matters to Airon Play. This policy explains exactly what personal information we collect from Filipino players, why we collect it, how it is used and protected, and what rights you have over your own data under Philippine law.
Airon Play operates from the Philippines and applies Philippine data protection standards to every account.
Before reading the full policy, here are the six core privacy commitments every Airon Play user can count on.
Airon Play does not sell, rent, or trade your personal information to any third party for marketing purposes. Ever. The data you provide when you register or use the platform exists to make your experience better and to meet our legal obligations — not to generate revenue from your profile.
All personal data held by Airon Play is stored using industry-standard encryption and access controls. Account credentials are hashed — meaning even Airon Play staff cannot read your password. Access to personal data within the organisation is restricted on a strict need-to-know basis.
Airon Play complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). Your rights under Philippine law are the baseline standard we hold ourselves to, and in practice we aim to go beyond the minimum required.
You have the right to access your personal data, correct inaccuracies, object to certain uses, and request deletion subject to our legal retention requirements. These rights can be exercised at any time by contacting Airon Play's data privacy team via email — no complicated forms or waiting lists.
This Privacy Policy is written to be understood by a Filipino player using Airon Play on their phone — not by a roomful of lawyers. If something is unclear, we'd rather you ask us directly at support@aironplay.xyz than be confused about how your data is handled.
If Airon Play makes material changes to this Privacy Policy, registered users are notified by email before the changes take effect. You are never left to discover a policy update on your own — we communicate changes directly and give you time to review them.
Note: This Privacy Policy applies to all users of the Airon Play platform at aironplay.xyz, including registered account holders and visitors. By accessing or using the platform, you confirm that you have read and understood this policy. If you do not agree, please do not use Airon Play.
Airon Play is an online betting platform operating at aironplay.xyz, providing sports betting, live Sabong, Tongits, boxing, basketball, MMA, and other gaming services to users in the Philippines. Airon Play is the data controller for all personal information collected from its users and is responsible for deciding how and why that data is processed.
For the purposes of this Privacy Policy, "Airon Play," "we," "us," and "our" refer to the operator of the aironplay.xyz platform. "You" and "your" refer to any individual who accesses, browses, registers on, or otherwise uses the Airon Play platform.
Our registered data privacy contact can be reached at support@aironplay.xyz. All data privacy requests and enquiries should be sent to this address.
The following table sets out the categories of personal data Airon Play collects from users, with examples of the specific data points within each category.
| Category | Data Points | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number | Yes — for KYC verification |
| Contact Data | Email address, mobile number, current residential address | Yes — for account communication |
| Account Data | Username, encrypted password, account settings, communication preferences | Yes — to operate your account |
| Financial Data | GCash number, Maya number, bank account details (masked), transaction history | Yes — for payments |
| Betting & Activity Data | Bets placed, games accessed, session durations, bet amounts, wins and losses | Yes — to provide the service |
| Technical Data | IP address, device type, browser, operating system, time zone, login timestamps | Automatic — on platform access |
| Verification Documents | Photos of government IDs, selfies, utility bills submitted during KYC | Yes — before withdrawals |
| Communication Data | Support messages, emails, chat transcripts, complaint records | When you contact us |
Airon Play does not collect sensitive personal information beyond what is required for identity verification and legal compliance. We do not collect biometric data, health information, or political opinions.
Airon Play collects only the data needed to give Filipino players a secure, personalised betting experience.
Airon Play collects personal data through the following channels:
Airon Play does not purchase personal data from third-party data brokers and does not collect data from your social media accounts unless you explicitly connect them to your Airon Play profile.
Airon Play collects personal data for specific, legitimate purposes. The table below links each data category to the purpose it serves.
Under the Data Privacy Act of 2012 (RA 10173), Airon Play processes personal data on one or more of the following legal grounds:
Airon Play does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
All third parties who receive data from Airon Play are contractually required to protect it in accordance with RA 10173 and to use it only for the specified purpose.
From El Nido to everywhere — your Airon Play data stays protected no matter where in the Philippines you play from.
Airon Play retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The key retention periods are:
When the retention period expires and no other legal ground requires the data to be kept, Airon Play securely deletes or anonymises the data so that it can no longer be associated with you personally.
Protecting your personal information from unauthorised access, loss, or misuse is a priority for Airon Play. The platform implements a layered approach to data security:
No platform can guarantee absolute security. If you suspect your Airon Play account has been compromised, contact support@aironplay.xyz immediately and change your password. Do not share your account credentials with anyone.
Airon Play uses cookies and similar technologies when you access the platform. These are small data files stored on your device that help the platform function correctly and allow us to understand how it is being used. The types of cookies used by Airon Play are:
Airon Play does not use third-party advertising cookies or allow ad networks to place tracking pixels on the platform. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by Airon Play. These rights can be exercised by contacting us at support@aironplay.xyz.
Request a copy of the personal data Airon Play holds about you, including how it is used and with whom it has been shared. We will respond within 15 business days.
Request corrections to any inaccurate or incomplete personal data we hold. Some corrections — such as name changes — may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note: data subject to AML legal retention requirements cannot be deleted until the retention period expires.
Object to specific uses of your personal data — particularly for direct marketing or processing based on legitimate interests. Where you object, we will stop that processing unless we have compelling grounds to continue.
Receive a copy of your personal data in a structured, commonly used, machine-readable format so it can be transferred to another service provider.
If you believe Airon Play has handled your personal data unlawfully or in breach of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Email support@aironplay.xyz with the subject line "Data Rights Request" and describe the specific right you wish to exercise.
To protect your data, we need to confirm you are the account holder before acting on a request. We will ask you to verify your identity — typically by confirming account details or providing a copy of your ID.
Airon Play will respond to your rights request within 15 business days of receiving it. Complex requests may take longer — we will let you know if additional time is needed and explain why.
Airon Play is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not access or use the Airon Play platform or provide any personal information on it.
If Airon Play discovers that personal data has been collected from a person under 18 — whether through misrepresentation of age during registration or any other means — the account will be immediately closed, all associated bets will be voided, deposited funds will be returned to the originating payment method, and all personal data will be deleted from our systems. Any parent or guardian who believes their child may have registered an account on Airon Play should contact us immediately at support@aironplay.xyz.
Airon Play may send you promotional emails or in-platform notifications about new games, upcoming events, bonuses, and relevant platform updates — but only if you have explicitly opted in to receive marketing communications during registration or subsequently through your account settings.
If you opt in to marketing from Airon Play, you can withdraw your consent and opt out at any time by:
Withdrawing marketing consent does not affect the service-related communications you receive — such as transaction confirmations, account security alerts, and important updates about these Terms or this Privacy Policy. Those communications are sent as part of our contractual obligations to you and cannot be opted out of while your account is active.
Airon Play primarily processes and stores data within the Philippines. However, certain third-party service providers — such as cloud hosting infrastructure, security vendors, or KYC technology partners — may be located outside the Philippines and may process your data in their jurisdiction as part of providing their services to Airon Play.
Where data is transferred outside the Philippines, Airon Play ensures that adequate safeguards are in place, including contractual data processing agreements that require receiving parties to apply data protection standards consistent with RA 10173. Airon Play does not transfer personal data to jurisdictions that do not provide adequate legal protections for personal data without first implementing such safeguards.
Airon Play may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made — meaning changes that affect how we use your data or your rights — we will notify you by email at least 7 days before the updated policy takes effect.
Non-material changes, such as corrections of typographical errors or clarifications that do not change the substance of our data practices, may be made without advance notice. The "Last Updated" date at the top of this page will always reflect when the current version was published.
Continued use of the Airon Play platform after the effective date of an updated Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and close your account before they take effect.
If you have any questions, concerns, or requests related to this Privacy Policy or how Airon Play handles your personal data, please contact us at:
Email: support@aironplay.xyz
Subject line: "Privacy Enquiry" or "Data Rights Request"
Airon Play has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with RA 10173 and handling data privacy matters. The DPO can be reached through the email address above. We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 15 business days.
If you are unsatisfied with Airon Play's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) via their official channels. Airon Play fully cooperates with NPC investigations and complies with all NPC orders and decisions.