Airon Play FAQ — Answers for Filipino Bettors

You must be at least 18 years old to register on Airon Play. Your date of birth is collected during registration and verified through KYC before your first withdrawal. Accounts confirmed to belong to players under 18 are permanently closed immediately, with all deposits returned. Airon Play takes this requirement seriously — there are no exceptions.

No — each person is allowed one Airon Play account only. Creating multiple accounts (multi-accounting) is a breach of the Terms and Conditions. Duplicate accounts are closed and balances may be forfeited. If you've lost access to your existing account, contact support@aironplay.xyz to recover it rather than registering again.

KYC (Know Your Customer) verification is required before your first withdrawal. You can register, deposit, and bet without submitting any documents. When you're ready to cash out, submit a clear photo of a valid Philippine government ID — UMID, PhilSys, Passport, Driver's License, or Voter's ID are all accepted. KYC is usually approved within 24 hours.

Go to the Airon Play login page and click "Forgot password?" Enter the email address linked to your account and a password reset link will be sent within a few minutes. Check your spam folder if it doesn't arrive. If you no longer have access to that email, contact support@aironplay.xyz with your registered mobile number and the team will verify your identity and help restore access.

Yes. Email support@aironplay.xyz from your current registered email with your request. For security, contact detail changes require identity verification — the team will walk you through the process. Standard processing time is 1–2 business days.

Log in to your Airon Play account → go to Deposit → select GCash → enter the amount (minimum ₱100) → you'll be redirected to authenticate in your GCash app. Once confirmed, your balance updates immediately. The whole process takes about 30 seconds on a stable mobile connection. See the full guide on the Deposit and Withdrawal page.

GCash and Maya withdrawals are typically processed within 15 minutes of your request. Bank transfers via BDO, BPI, or UnionBank through InstaPay/PESONet take 1–3 banking hours during business days. Visa/Mastercard withdrawals may take 1–3 business days depending on your card issuer. All withdrawal amounts are in Philippine Peso with no currency conversion fees.

The minimum withdrawal amount on Airon Play is ₱200. There is no maximum for standard withdrawals, although very large amounts may go through additional verification as a standard security measure. You can only withdraw to a payment method that you've previously used to deposit — this is an anti-fraud requirement, not a platform restriction.

Airon Play accepts the following Philippine payment methods:

• GCash — fastest, recommended for most players
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• BDO, BPI, UnionBank online banking
• InstaPay / PESONet bank transfers
• Visa and Mastercard debit/credit cards

All transactions are in Philippine Peso (₱). No international wire transfers or cryptocurrency.

GCash and Maya deposits are instant under normal conditions. If your balance hasn't updated after 5 minutes, try refreshing the page. If it still hasn't appeared, check your GCash transaction history to confirm the payment went through. If it shows as successful on GCash but still isn't reflected in Airon Play, email support@aironplay.xyz with a screenshot of your GCash receipt and your account username — the team will resolve it within the hour.

Airon Play covers the sports Filipinos care about most:

• Basketball — PBA, NBA, UAAP, NCAA Philippines
• Boxing — WBC, WBA, IBF, WBO title fights
• MMA — UFC, ONE Championship, Bellator
• Football — Premier League, La Liga, Serie A, Champions League
• Volleyball — Philippine Super Liga, FIVB
• Esports — major tournament markets

New sports and leagues are added regularly. Check the sportsbook after logging in for the current full list.

Live betting (also called in-play betting) lets you place bets while an event is already in progress. Odds on Airon Play update in real time as the game progresses — reflecting the current score, time remaining, and match momentum. To place a live bet, go to the sportsbook, open an in-progress event, and select your market. Bets are confirmed within seconds. Live betting markets close briefly around major events like goals or knockdowns, then reopen with updated odds.

The minimum stake for most sports betting markets on Airon Play is ₱20. Some high-liquidity pre-match markets accept bets from ₱10. Maximum stake limits vary by market and event — they are displayed on the bet slip when you select a market. Limits are generally higher for pre-match bets than for live markets.

Airon Play settles bets as soon as official results are confirmed — typically within 5–30 minutes of the final whistle or bell for major events. Winnings are credited to your account balance immediately upon settlement and can be withdrawn right away. For events with official results that take longer to confirm (certain esports markets, for example), settlement may take up to a few hours.

Airon Play's Sabong section streams live cockfighting matches. You can bet on Meron (the favoured rooster), Wala (the underdog), or Draw. Once bets close, the fight proceeds and the Sentensyador declares the result. Winnings are settled and credited immediately after the declaration. Minimum bet per fight is typically ₱50, though this can vary by arena and event. Results declared by the Sentensyador are final — no appeals.

If you bet on Meron or Wala and the fight is declared a Draw by the Sentensyador, your original stake is returned to your Airon Play balance in full. If you placed a bet specifically on Draw, you win at the stated Draw odds for that fight. A fight declared "No Contest" is treated the same as a Draw — all Meron and Wala stakes are refunded.

Log in, go to the Tongits section, select a table, and join. Tables have different minimum buy-ins starting from ₱50. You play against other registered Airon Play users — no bots. The card dealing uses a certified random number generator to ensure fair shuffles. Winnings are credited to your balance after each hand is completed. If you're not familiar with Tongits, the game follows standard Filipino Tongits rules: draw and discard mechanics, sets, runs, and winning by emptying your hand or calling a fight.

Live Sabong on Airon Play streams from multiple licensed arenas throughout the Philippines. Fights are typically available during daytime and evening hours, with coverage shifting between arenas to maintain availability for most of the day. The current schedule is displayed in the Sabong section after you log in. On major derby events and special derbies, Airon Play often features extended coverage.

After completing registration and verifying your mobile number, your first qualifying deposit activates the welcome bonus automatically. No promo code is needed. The bonus amount and minimum deposit threshold are displayed in your account dashboard during the promotion period. Make sure you read the bonus terms before depositing — wagering requirements and eligible games vary per promotion.

A wagering requirement (sometimes called a rollover) is the total betting volume you need to complete before bonus funds can be withdrawn as real money. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in qualifying bets before withdrawing. Specific wagering requirements for each Airon Play promotion are stated clearly in the promotion terms — always check before accepting a bonus.

When you refer a friend to Airon Play using your unique referral code, both you and your friend receive a reward once the friend completes registration and makes their first qualifying deposit. Referral reward amounts and conditions are shown in your account dashboard under the Referral section. You can refer as many kabayan as you like — there's no cap on the number of successful referrals.

Log in → Account Settings → Responsible Gaming → Deposit Limits. Set a daily, weekly, or monthly cap. The limit is enforced automatically once set. Decreasing a limit takes effect immediately; increasing a limit takes 24 hours to come into effect, giving you time to reconsider. Airon Play's full responsible gaming tools are documented on the Responsible Gaming page.

You can request self-exclusion two ways:

• Via Settings: Account Settings → Responsible Gaming → Self-Exclusion. Choose 30, 60, 90, or 180 days, or a permanent suspension. Takes effect immediately.
• Via Email: Send "Self-Exclusion Request" to support@aironplay.xyz with your registered email and preferred duration. Actioned within 1 hour, 7 days a week.

During self-exclusion, your account is suspended, all marketing stops, and your balance is returned to your withdrawal method.

Log in to your Airon Play account → Account Settings → Security → Enable Two-Factor Authentication. Once active, every login from an unrecognised device requires your password plus a one-time PIN sent to your registered Philippine mobile number. 2FA is highly recommended — it adds a significant layer of protection against unauthorised account access, especially since your account is linked to GCash.

Yes. Airon Play uses 256-bit SSL encryption for all data in transit. Passwords are stored as irreversible cryptographic hashes — not plain text. Personal data is never sold to third parties. Full details on what is collected, how it's used, and your rights as a Filipino data subject are in the Privacy Policy. Airon Play complies with Philippine data protection requirements under the Data Privacy Act of 2012.

Act immediately: email support@aironplay.xyz with "Account Security Issue" in the subject line. Include your registered email and a description of what you observed. The support team will lock your account while investigating. Also change your email password and enable 2FA on both your email and Airon Play account to prevent repeat incidents.